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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Stamford?

A residential security package is intended to defend your property. But what occurs in the event your home security alarms go off in Stamford? What should you do to be certain you and your family are safe?

Your first priority is not to panic. Remember that your 24-hour monitoring experts have you covered. Then proceed with the recommended actions to be fully equipped to handle any emergency.

Our Committed Professionals Are Focused On Your Safety

A 24-hour monitoring agent is instantly notified as soon as your Stamford home security alarms go off. When a monitoring professional is informed, they will call you as quickly as possible to ascertain what triggered your home’s defense. Your system will activate due to a range of emergencies, including:

  • Break-in

  • Smoke

  • Flooding

  • False alarm

In cases when the alarm was set off by accident—like forgetting that your entry-point sensors are switched on when you open a window— a monitoring specialist will call to find out if you need help. Provide your predetermined password, and they will cancel the alarm.

If you have an urgent situation, your representative will send out your local emergency services, including law enforcement, firefighters, and medical professionals, to your property. They will even act as the point of contact in the event you aren't at home. Your monitoring team will even inform authorities which component was tripped, increasing their preparedness for a potentially dangerous situation. Your monitoring professional will remain on the phone with you to keep you in control and inform you what you should do.

Recommended Steps if Your Alarm Goes Off In Stamford

Getting roused from bed in the dead of night to your alarm echoing through your house is understandably frightening—especially if you don’t know why it’s going off. The smartest thing you can do is remain calm and proceed with the following:

  • In the first place, get somewhere safe. Round up your loved ones as quick as you can and proceed to a secure room at your property or exit as quickly as possible. It's typical to have an urge to want to face the situation in your home, but this may put you and your family at greater risk. Instead, focus on attempting to keep you and your family members protected and let the trained personnel resolve the issue.

  • Second, use the home security app to remain in communication with your monitoring agent. They'll dispatch responders who will be on their way to your residence within minutes.

  • Lastly, keep in constant communication with your monitoring specialists and emergency responders. You are able to be patched through, so everyone is speaking on the same line. Conversely, if you can't be in direct contact with emergency services, you can still receive updates by text message. Even if your dealing with a false alarm, it's smart to keep adequately communicating with all teams so you will be prepared should a real emergency occur.

Get Protection For All Types of Emergencies in Stamford with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring your loved ones and property are well defended. With around-the-clock monitoring, smart locks, and entry-point sensors, your home will remain the secure environment you intended it to be. Create your ideal home security solution by submitting the following form or dial (203) 403-2796 to speak with a member of our team.