ADT® Authorized Dealer Serving Stamford, Bridgeport, & Surrounding Areas
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service brings the age-old practice of providing a neighbor a key to your home into the technological age. It does away with the necessity of physical keys or access codes and permits you to oversee who has access to your Stamford home and for what duration. Learn more about how you can implement it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to get your mail, exercise your dog, or feed your plants when you leave town. In the past, you would simply supply them with a key to your home. You now have a better option. Thanks to ADT's Trusted Neighbor Feature, you’ll never have to worry about doors left open or misplaced keys. 

What you need is an ADT home security system, a Google Nest doorbell camera, a compatible smart lock, and the ADT+ app that brings everything together. Here’s how it works: 

  1. You give access to a trusted person, like a relative or neighbor, via the ADT+ app.
  2. Next, you configure permissions. You can provide neighbors with timed access, permitting them to come and go during a particular timeframe, or event-based entry. For instance, if a delivery shows up, the system can unfasten the door to allow your neighbor to bring it indoors once it validates them.
  3. Once you’ve configured access, your Google Nest Doorbell camera with familiar face detection verifies your neighbor as they proceed toward the door.
  4. Your ADT security system will deactivate the alarm and deactivate the lock when the approachee is authenticated as a permitted guest.
  5. You are sent real-time updates as your neighbor enters and departs. The app also provides a complete history. 
  6. Once the trusted neighbor leaves, your smart door lock secures automatically to protect your home.

You are able to provide access for anyone you wish, such as a pet sitter, a service technician, or a friend who comes over when you’re not there. This feature is also useful during emergencies, especially when you’re off site. To illustrate, if a water sensor triggers, your system can grant event-driven access so an individual can enter and turn off the water supply. Setting permissions is easy with the intuitive app. 

Make Your Stamford Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes your Stamford home more connected and secure while simplifying your daily life. This service isn’t just for neighbors and guests, as you’ll benefit from the facial recognition and auto-unlock functionality when you have your hands full of children or packages. Once you're inside, the door automatically fastens behind you.

Design Your ADT Home Security System In Stamford With Advanced Tools

Experience features like ADT Trusted Neighbor and smart surveillance with a full-featured home security system in Stamford from Secure24 Alarm Systems. A nationally known ADT dealer, we’re excited to bring you the latest advancements from the leader in home security. Call (203) 403-2796 today to design your package. Our knowledgeable team can answer any questions about ADT+, Google Nest cameras, and how to get everything working in unison.